Frequently Asked Questions

ScribeAI delivers 95%+ accuracy in medical transcription by leveraging advanced AI technology designed specifically for medical terminology and clinical conversations. Our AI transcription tool continuously learns and improves over time, ensuring fast, reliable, and accurate medical transcription services. Streamline your workflow and save time with ScribeAI, the trusted solution for healthcare professionals.

Yes, ScribeAI is 100% HIPAA compliant, ensuring the highest level of security for patient data. We use enterprise-grade security features like end-to-end encryption, secure data storage, and strict access controls to keep sensitive information safe. If you're looking for a HIPAA-compliant AI solution for healthcare documentation, ScribeAI offers the reliability and protection you need.

Yes, signing a Business Associate Agreement (BAA) is required. If you are a covered entity working with a third-party vendor that has access to Protected Health Information (PHI), you must have a BAA in place to remain HIPAA compliant. This agreement ensures that both parties follow HIPAA regulations to safeguard sensitive health data.

We provide 24/7 technical support, dedicated account managers for enterprise clients, and regular training sessions to ensure your team’s success. During onboarding, the ScribeAI team works closely with clinicians to guarantee a smooth transition to our AI-powered medical documentation tools. Our experts are always available to answer questions and provide ongoing support, helping healthcare professionals save time and improve efficiency.

Yes, you can easily use your own templates with ScribeAI! If you have a go-to template for patient visits, you can upload it directly into ScribeAI and link it to a specific keyword. For example, when you say "normal physical exam" during an appointment, the template will instantly populate in your medical notes. Even better, the template can adapt to include any abnormalities identified during the exam. This feature streamlines medical documentation, saves time, and improves efficiency for healthcare professionals. Start optimizing your workflow with customizable templates in ScribeAI today!